Sign in

close

Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.

Create an Account

Shopping cart

close
  • No products in the cart.
Free Shipping on All Order

Looking for help?

Find answers to your questions

Frequently Asked Questions

Find Answers To All Your Questions

How to add a new camera to your Yeewise NVR system?

This article will show you how to add a new Wi-Fi camera or solar camera to your Yeewise NVR/system.

 

1. Put the new camera near to NVR. Plug it to power with included power adapter.

(If it is a solar/battery camera, power on the camera by pressing the power button at the bottom of the camera.)

            

2. With the NVR connected to a monitor/TV, click + icon at the bottom. NVR will bring you to the pairing process. If camera is powered on, click Continue to the next step.

 

3. When the new camera is added successfully, it will be listed in the right table. Click Continue to the next step.

 

4. Once paired successfully, the new camera will appear in a vacant video field. Make sure you see the live view of all paired cameras before click Continue.

5. Your new camera is now paired to the NVR using NVR's built-in WiF-Fi. You can go ahead to mount the camera.

How to reset NVR password?

If you happen to forget your Yeewise NVR admin password, please follow insturctions in below video to reset the NVR admin password.

How to optimize WiFi connection between cameras and NVR?

While using Yeewise wireless security camera system, customers may experience video freeze, video lag or even "no video" issue. This is typically caused by weak WiFi signal from cameras to the NVR. 

Based on 2.4Ghz WiFi, all cameras connect to the NVR's own WiFi, just like your phones/ tablets connect to your home WiFi router. 

In line of sight, Yeewise WiFi cameras can be mounted 1000ft (300m) away from the NVR. The camera system handles distance very well. However, like any WiFi devices, the cameras do not handle obstacles very well. Each wall reduces its WiFi strength noticeably. 

 

How Obstacles Affect Your Signal Strength
When your wireless signal is transmitted through various materials, such as walls and windows, the signal strength is affected. Though the NVR and wireless camera may be very close in proximity, you could still notice high signal interference if the signal passes through certain obstacles. For instance, if the signal passes through a concrete wall it will be severely weakened. Please reference the below chart to see which obstacles highly affect your signal and which do not. 

Based on the facts, below are some suggestions of how to optimize your cameras' WiFi connection. 

1. Select a WiFi channel with least interference for your NVR.

As the only hub, the NVR's WiFi performance is crucial. To select a least-interfered WiFi channel for the NVR, ensures its performance not affected by other WiFi devices. 

This is how to,

A) In NVR's System setting - Network setting - NVR Wi-Fi Hotspot. Click "Adaptive Channel", the NVR will automatically select a WiFi channel with least WiFi interference. 



B) For Japanese customers, you can choose region MKK and channel "Other" (channel 14) to avoid some WiFi interference.

 

2. Place your NVR and cameras reasonably.

The NVR is the only WiFi hub, all cameras are WiFi devices that need to connect to the hub. Centralize the position of the NVR so it reaches all cameras well.

Principle of placing NVR and cameras: avoid any possibly avoidable wall, in the line from NVR to cameras.  

Do not place near high voltage wires or other sources of electrical interference. Electrical interference will degrade the quality of the signal. 

Below are some more tips:
 

1-1.png

 

1-2.png

 

 If there has to be obstacles between the NVR and camera, adjust the height of camera or NVR to avoid floor. Floors are normally heavier than walls.

4.jpg

Always find possible open between NVR and camera, mount camera and place NVR’s spot accordingly to allow signal to pass.

1.jpg

 

Metal walls (including metal garage gate) absorb wifi signal. Use extra extendable wifi antenna to bring camera's antenna inside the wall. This also works for heavy concrete wall.

3.jpg


Try to keep camera and NVR's antennas parallel to get better signal pick-up.

5.jpg


3. Bring the camera's antenna through a wall.
 
If a camera needs to be mounted behind a wall, you may use a WiFi antenna with extension cable to pass the wall. 

Search "WiFi antenna with extension cable" on retail website like Amazon, you will find a lot of options. 

Mount the camera behind the wall, drill a hole, wire through the hole to bring the antenna inside the wall. 


 

4. Take advantage of Auto WiFi Relay technology.
The WiFi Relay technology uses cameras in middle as repeaters. That way, further cameras connect to closer cameras 1st, and then to the NVR as a group. And Yeewise wireless security camera systems do it automatically. 

Auto WiFi Relay

 

5. Use a WiFi camera repeater.

Add a physical WiFi camera repeater for that camera,

https://www.amazon.com/dp/B086VMCTTC

 

6. Hard Wire Cameras.
If you cannot get a camera to work via WiFi anyway, you should consider to hard wire that camera, especially when it's PTZ camera.

 
Here is how to hard wire a camera,

1. Plug the camera to power with included power plug. 

2. Use a standard CAT5/ CAT6 Ethernet cable to hardwire the camera to your router, or to a switch in your LAN network. (camera joins the LAN)

3. Connect your NVR to your home network. This should have already been done if you've connected your NVR for Internet access. All Yeewise NVRs nowadays can connect to your WiFi wirelessly. Otherwise you can also hard wire the NVR to your router/ switch. (NVR joins the LAN)

Now, the camera and the NVR is in the same LAN network. They can recognize each other. Below is a diagram showing you the connection map,


 

4. Add the camera to an NVR channel. 

a) On the NVR screen, click + icon at the bottom, then click Match Code on top right corner.

b) Refresh till you see the camera listed in above box with IP 192.168...(192 IP means the camera is connected through the cable). Click to select an empty channel from the bottom box, and then double click the camera to add it. (If you are changing a camera from WiFi to Ethernet, you need to delete that channel from below box to get an empty channel.)

The camera's IP remains to be 192.168...now, your camera is streaming and working through the Ethernet cable. You can go ahead to mount your camera.

How to view Yeewise cameras on Alexa Echo Show?

How to Add Yeewise Cameras to Alexa Echo Show?

All of our Yeewise products can work with Alexa.

 

1. On your phone, download and install WallPixel HD App. Create an account and add your Yeewise device to the app following the quick user guide. (Skip this if you’ve finished these steps.)

       

2. After adding the device in your app, please go to Device Setting and enable the Alexa function.

      

For camera systems, you need to enable Alexa in NVR also. Please right click the NVR mouse, then click System SettingNetwork Setting – Network Service, turn on Alexa here.

 

3. On your phone, download and install the Amazon Alexa App, create an Alexa user account. (Skip this step if you’ve done this before.)

4. In Alexa App, go to Skills & Games, search WallPixel to find the xmartO WallPixel Skill. Enable the skill.




 

5. Link Account. After enable the skill, the Alexa app will ask you to link account. Enter your WallPixel App username and password to login.

 

6. Discover Devices. Tap “DISCOVER DEVICES”, the Alexa App will look for and import devices from WallPixel App.

It will take the existed device names such as “Porch camera”, “Device 1”, etc. If your Yeewise device is a multiple channel NVR system, please rename each channel in the Alexa App.   

 

  

 

7. Now you can command your Echo Show to show you the camera.

“Alexa, show me the porch camera”

“Alexa, show me the back yard camera”

“Alexa, show me the device 1”

 

 

Note: Echo show does not support H.265 streams at this moment, it will display the camera’s sub-stream. In future, when Echo show has H.265 capability, it will display main-stream. For cameras with H.265 stream only, the Echo show may not be able to display the image properly. 

 

How to set up Yeewise WiFi Camera on WallPixel App?

How to Initially Set up Yeewise WiFi Cameras via WallPixel App?

 

1. Prepare below things

 

2. Download and install the WallPixel app on your phone, then register an user account and login.

 

3. Install the antenna for the camera. Plug the camera to power using included power adapter.

 

4. Run the app, tap + Add smart device in the app.

 

5. Choose your camera type. If your camera is a bullet camera, choose the fourth option: WiFi Camera -Bullet Type. If your camera is a dome, choose the fifth option: WiFi Camera - PTZ Dome Type.

 

6. Check and confirm the camera's indicator light is blinking.

 

7. Choose your WiFi network and enter the WiFi password. 

NOTE: Yeewise cameras support 2.4G WiFi network only. So choose the 2.4G WiFi network here.

 

8. The app will generate a QR Code. Scan the QR code displayed in the app using the camera's lens, until you hear a tone from the camera.

Tap "Heard the prompt tone" to continue.

 

9. The camera is now connecting to the network. Waiting for it to complete.

 

10. Name the camera.

 

11. Your camera is now added to the app, you can start live viewing your camera.

 

NOTE: If you fail to set up the camera the first time, reset the camera by long pressing the reset button for about 10 seconds to bring it to configuration mode, then do above steps once again.

How to Set up Yeewise Battery/ Solar Camera?

How to Initially Set up Yeewise Battery Camera via WallPixel App?

 

1. Download and install the WallPixel app on your phone, then register an user account and login.

 

2. Power on the camera.

NOTE: Please fully charge the battery/solar cameras when first time using it.

 

3. Run the app, tap + Add smart device in the app.

 

4. Choose your camera type, the third option: WiFi Camera- Solar powered

 

5. Check and confirm the camera's indicator light is blinking.

 

6. Choose your WiFi network and enter the WiFi password. 

NOTE: Yeewise cameras support 2.4G WiFi network only. So choose the 2.4G WiFi network here.

 

7. The app will generate a QR Code. Scan the QR code displayed in the app using the camera's lens, until you hear a tone from the camera.

Tap "Heard the prompt tone" to continue.

 

8. The camera is now connecting to the network. Waiting for it to complete.

 

9. Name the camera.

 

10. Your camera is now added to the app, you can start live viewing your camera.

 

NOTE: If you fail to set up the camera the first time, reset the camera by long pressing the reset button for about 10 seconds to bring it to configuration mode, then do above steps once again.

Scroll To TopScroll To Top